Refund policy

No Returns or Exchanges

All sales are final. We do not accept returns or offer exchanges on any products purchased through our store. Please ensure you review product details, sizing, and specifications carefully before placing an order.

Defective or Damaged Items

In the rare event that your item arrives damaged or defective, please contact us immediately at cntagiousclothing@gmail.com. within 7 days of receiving your order. We may request photos of the damaged product and packaging in order to assist you further. In these cases, we will provide a replacement or a store credit, depending on the situation.

Chargebacks

Chargebacks are costly and time-consuming for both parties. We ask that you contact us directly first if you have any concerns about your order. We are committed to resolving any issues in a fair and timely manner. We will contest any chargebacks if our policy terms have been violated.

Order Confirmation & Shipping

Please double-check your order details and shipping address before finalizing your purchase. We are not responsible for any errors in the order placed or shipping address provided.

Customer Responsibility

By making a purchase, you acknowledge that you are responsible for ensuring the correct product(s) and size(s) are selected. Please reach out to us if you need assistance before placing your order.

We appreciate your understanding and thank you for supporting Cntagious.